Privacy Policy
This Privacy Policy explains how Real Team Realty LLC ("Real Team Realty," "we," "us," or "our") collects, uses, and handles personal information in connection with its real estate website and related inquiries.
1. Who We Are
This policy applies to the real estate website at https://rteamr.com/ and real estate inquiry forms operated on behalf of Real Team Realty.
Business name: Real Team Realty
Legal entity name: Real Team Realty LLC
Business address: Orem, Utah, United States
Privacy contact: info@rteamr.com
This policy does not purport to cover separate services, websites, or information practices of RT Lending or RT Insurance. If you interact with those entities, consult their applicable privacy notices.
2. Information We Collect
When you choose to submit a real estate inquiry, we may receive the information you provide, such as:
- Your name;
- Your email address;
- Your telephone number; and
- Your real estate interests, questions, or preferences, including whether you are interested in buying or selling a property.
Our website and the third-party services it uses may also process technical information necessary to deliver and secure online services, such as IP address, browser or device information, and interaction data.
Depending on the transaction, additional documents or information may be requested later through a separate process. Additional transaction-specific notices, forms, or agreements may apply to those documents and related disclosures.
Please do not submit Social Security numbers, bank account information, government identification numbers, or other sensitive information through general real estate inquiry forms.
3. How We Use Your Information
Information submitted through a real estate inquiry may be used to:
- Respond to your questions and requests;
- Contact you about the real estate services or properties you ask about;
- Arrange consultations, appointments, or follow-up conversations;
- Maintain records of inquiries and customer communications; and
- Manage website operations and protect against misuse, where applicable.
Additional promotional communications, if offered, are subject to the choices and consents described in the relevant form and applicable law.
4. Contact Forms and Real Estate Inquiries
Our website may display forms hosted on the website or provided through an integrated third-party platform. When you submit a form, the information you enter is transmitted for the purpose identified on that form, such as requesting information about real estate services or a property.
Submitting a general inquiry does not, by itself, constitute consent to receive unrelated promotional text messages or automated marketing calls. Where required, consent for those communications is requested separately at the point of collection.
5. Customer Relationship Management and Service Providers
Real Team Realty uses business technology platforms including GoHighLevel (HighLevel) for contact management, forms, and follow-up workflows; Microsoft Outlook for business email communications; and All Clients for customer records and CRM functions. The information processed by each platform depends on the relevant activity and its configuration.
Lodasoft may be used to coordinate mortgage-related processes, particularly when a client works with an external lender rather than RT Lending. Any exchange of information for this purpose depends on the transaction and the relevant agreements and authorizations.
Our website uses WordPress and the Houzez real estate website theme to present website content and property-related features. Depending on the features enabled, the website and its supporting plugins or integrations may process inquiry submissions and technical usage information. Houzez is a website theme, not a separate recipient of personal information merely because it is installed. We may also use service providers for website hosting, website maintenance, email delivery, telecommunications, and other operational functions.
Third-party services may operate under their own privacy terms. This policy does not replace any disclosures that those providers are legally required to make.
6. Email, Telephone Calls, and Text Messages
If you provide your contact details in connection with an inquiry, we may use them to respond to that inquiry using an appropriate communication channel, subject to applicable law and any preferences you communicate.
Real Team Realty records consent for communications. The relevant form or communication may explain the purpose of the consent and available opt-out options. Where available, marketing emails may include an unsubscribe link, and text-message programs may provide instructions for stopping further messages.
Consent to marketing calls or texts, when required, must be collected through a compliant mechanism. This Privacy Policy alone is not a substitute for that consent.
8. Embedded Content and External Websites
Some pages may include third-party forms, maps, videos, property-search tools, or links to external websites. Those services may collect information about your interactions with their content in accordance with their own practices.
We encourage you to review the privacy policies of external websites before providing information to them.
9. How Information May Be Shared
Information you submit may be accessible to Real Team Realty personnel and authorized service providers to the extent needed to respond to your inquiry and operate the relevant systems. Depending on the real estate transaction, information may also be shared with transaction participants or external service partners under separate agreements or authorizations applicable to that transaction.
Any disclosures concerning legal requests, business transfers, or other exceptional circumstances must be reviewed for accuracy before publication.
10. Data Security and Retention
Personal information is processed through website and business systems used to manage real estate inquiries. No online system can be guaranteed to be completely secure.
Retention and deletion may also be affected by applicable legal, contractual, and recordkeeping obligations.
11. Your Privacy Rights and Choices
You may contact us to ask questions about the personal information associated with your inquiry, request a correction, or ask whether deletion is available. Whether and how a request can be fulfilled depends on applicable law, the information involved, and any lawful retention requirements.
To submit a privacy request, contact: info@rteamr.com.
If applicable privacy law provides additional rights, such as access, deletion, portability, or opting out of certain data uses, those rights will apply as required by law.
You may ask Real Team Realty not to contact you for further marketing or follow-up communications by emailing info@rteamr.com or using an available opt-out method in a message. This request is distinct from deletion of records; some information may need to be retained for lawful or contractual purposes.
12. Children's Privacy
Our real estate inquiry forms are intended for individuals seeking information about real estate services, not for children.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, service providers, or information practices. When changes are made, we will update the date at the top of this page. Additional notice may be provided where required by law.
14. Contact Us
For questions about this Privacy Policy or our handling of information submitted through our real estate website, please contact:
Real Team Realty LLC
Orem, Utah, United States
Email: info@rteamr.com
Website: https://rteamr.com/