Real Estate Support

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Explore Real Estate Support policies and practical guidelines designed to keep your work compliant, consistent, and well supported.

RTR Transaction (TC) Service PolicyRE001 Early License RenewalRE003 Commission & Compensation PolicyRE004 Agent Status PolicyRE007 Operational & Compliance Escalation PolicyRE008 RTR-Assigned Client & Moxi Usage PolicyRE011

RTR Transaction (TC) Service Policy

PolicyRE001

Effective dateApril 2026

Description

This policy establishes guidelines and requirements for agents requesting and using the RTR Transaction Coordinator (TC) services to ensure efficiency, compliance, and smooth transaction management.

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Early License Renewal

PolicyRE003

Effective dateApril 2026

Description

The purpose of this policy is to establish clear and mandatory guidelines to ensure that all agents affiliated with Real Team Realty always maintain an active and valid Utah real estate license. This policy is designed to prevent operational disruptions, ensure continuous legal compliance with the Utah Division of Real Estate, and protect the brokerage, its agents, and clients from risks associated with license expiration or inactivity.

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Commission & Compensation Policy

PolicyRE004

Effective dateApril 2026

Description

The purpose of this policy is to establish standardized guidelines governing commission structures, brokerage fees, compensation procedures, and commission payment timelines for all agents affiliated with Real Team Realty, LLC. This policy is intended to promote operational consistency, financial accountability, transparency, and compliance with brokerage procedures and applicable real estate regulations.

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Agent Status Policy

PolicyRE007

Effective dateMay 2026

Description

The purpose of this policy is to establish the operational, administrative, and compliance guidelines related to the classification, management, supervision, and control of agent statuses within Real Team Realty.

This policy is intended to ensure operational consistency, internal compliance, administrative control, brokerage protection, and continuity of client service throughout all operations.

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Operational & Compliance Escalation Policy

PolicyRE008

Effective dateMay 2026

Description

The purpose of this policy is to establish mandatory guidelines for the identification, reporting, review, and management of operational, legal, ethical, or risk-related situations requiring immediate escalation within Real Team Realty.

This policy is intended to protect clients, agents, and the brokerage, ensure regulatory compliance, and allow timely intervention by the Principal Broker or authorized administrative personnel.

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RTR-Assigned Client & Moxi Usage Policy

PolicyRE011

Effective dateAugust 2026

Description

The purpose of this policy is to establish clear guidelines for the proper use of Moxi and to ensure that RTR-assigned clients are kept separate from an Agent’s personal prospects and clients.

This policy is intended to prevent RTR-assigned clients obtained through a transaction from being incorporated into an Agent’s personal Moxi database and to ensure that Moxi is used primarily for managing and developing the Agent’s personal client and prospect relationships.

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Insurance Request Guidance for Real Team Realty AgentsGuideline

Insurance Request Guidance for Real Team Realty Agents

Description

This guideline explains the information Real Team Realty agents should provide when contacting their personal automobile insurance carrier. It outlines the recommended questions to ask, the minimum liability coverage expected, and the brokerage information that may be requested. Its purpose is to help agents confirm that their personal insurance appropriately covers incidental real estate business activities before performing client-related services.

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Got Questions?

Reach out to Real Estate Support for help with agent needs, processes, and day-to-day support.

Elizabeth Marquez

Real Estate Support Coordinator

RESUPPORT@RTEAMR.COM Teams: @elizabethmarquez

REAL TEAM REALTY